Updates
Official ARTISAN Direct Webstore notices about website, orders, shipping, and services.
Current Notices
- Temporary suspension of orders for some Middle East destinations remains an important notice on the current global store.
- Buy 2 and save on shipping: the same DHL/UPS shipping cost may apply for one or two mousepads depending on destination.
- US customers may be subject to tariffs and duties. Duties are not included in shipping fees.
- Orders are usually shipped on the day after the order date. Delivery time may vary depending on the carrier, customs clearance, and local postal conditions.
Historical Posts
Going Global: 116 New Countries Added, Plus EU Shipping Just Got Cheaper
The global store added more shipping destinations and restored EMS as an option for lower-cost EU delivery.
UPS has joined the game
UPS was added as a shipping option, with potential lower rates for North America.
US Tariffs / De minimis Update (August 2025)
From August 28, 2025, the US de minimis rule ends and shipments to the US may be subject to tariffs and duties.
Better shipping and new website makes artisan-jp.com V2!
A changelog for shipping improvements and the artisan-jp.com V2 website.